Privacy Policy

At Koated.co, your privacy is our priority. We are committed to protecting the personal information you share with us when shopping, booking services, or connecting through our website and social platforms.

1. Information We Collect

We may collect the following information when you interact with us:

Name, contact number, and email address
Shipping and billing details
Payment information (securely processed via third-party gateways)
Order history and preferences
Messages or inquiries sent via our website, WhatsApp, or social media

2. How We Use Your Information

Your information helps us to:

Process and deliver your orders
Communicate updates, promotions, and order confirmations
Improve our website and product experience
Ensure secure transactions and fraud prevention

We only use your data for business-related purposes and never sell or rent it to third parties.

3. Payment Security

All transactions are encrypted and processed securely through trusted payment providers. Koated.co does not store your full payment or card details.

4. Cookies & Analytics

Our website may use cookies or analytics tools to improve performance, personalize your experience, and understand customer preferences. You may disable cookies at any time through your browser settings.

5. Data Protection

We take all reasonable precautions to safeguard your information from unauthorized access, loss, or misuse. Access to your data is limited to authorized personnel only.

6. Your Rights

You may request to:

View, correct, or delete your personal data
Opt-out of marketing emails or WhatsApp updates at any time

To do so, please contact us at info@koated.co with your request.

7. Updates to This Policy

Koated.co reserves the right to update or modify this Privacy Policy at any time. Changes will be reflected on this page with the updated effective date.